ADA Compliance
Accessibility Statement for Palen Music Center
Our Commitment
At Palen Music Center, we believe the joy of music should be accessible to everyone. We are committed to ensuring digital accessibility for people with disabilities. We are continually improving the user experience for everyone and applying the relevant accessibility standards to ensure our website, PalenMusic.com, is easy to navigate and use.
Conformance Status & Tools
We strive to conform to the Web Content Accessibility Guidelines (WCAG) 2.1 level AA standards. To assist in this goal, we have implemented the accessiBe accessibility interface.
- Personalized Experience: Users can click the accessibility icon on our site to access the widget, which allows for real-time adjustments to UI, design, and readability to meet individual needs.
- Ongoing Optimization: This AI-driven tool works alongside our manual development efforts to ensure that PalenMusic.com remains compliant and user-friendly for all visitors.
Key Accessibility Features
In addition to our accessibility widget, we focus on:
- Keyboard Navigation: Ensuring all site functions can be accessed without a mouse.
- Alt Text: Providing descriptive text for images so screen readers can describe our instruments and products.
- Consistent Structure: Using proper headings and labels to make the site predictable and easy to "read" for assistive technology.
- Color Contrast: Maintaining high contrast ratios for text to ensure readability for users with low vision.
We Value Your Feedback
If you encounter any difficulty accessing any part of our website, or if you have suggestions on how we can improve your experience, please reach out to us.
- Email: webquestions@palenmusic.com
- Mailing Address: Palen Music Center 3031 E. Cherry St. Springfield, MO 65802
We aim to respond to accessibility feedback within 2–3 business days and will work with you to provide the information or transaction you seek through an alternative communication method if necessary.