Welcome to Our Repair Shop

We take our repair and maintenance service very seriously. We also understand the preparation and time that you devote into competitions, recitals, rehearsals, and shows. We are committed to provide the highest quality service on time, every time. Our repair staff has NAPBIRT (National Association of Professional Band Instrument Repair Technicians) training and we are eager to help you in any way.

We work on woodwind and brass instruments, string instruments, and some electronics. We do estimates, overhauls, factory reconditioning, dent work, slide work, repadding and more.

Service & Replacement Plans are available for electronic musical equipment that we sell. The warranty plans cover complete parts and labor coverage and power surge protection. All shipping costs are eliminated and we even provide you with a loaner instrument while we are servicing your equipment. The best part is that we provide you a quick, local response to your problem.


Take a Tour of Our Shop

Palen Music Center is proud to have a state-of-the-art Repair facility. Our Repair facility consists of 8 highly qualified repair technicians who have worked on every instrument imaginable.


Meet Our Team of Repair Experts

Walker Carter

Master Repair Technician


Walker began his career as an instrument repairman in 1997 while attending Texas Tech University in Lubbock, Texas. After receiving his Bachelor of Arts degree, he taught band in Texas for four years before returning to the instrument repair field full-time. In the summer of 2002, Walker and his wife, Michelle, began their own band instrument repair business in Abilene, Texas. At the end of 2010, they sold their business and moved to Missouri. Walker joined the Palen Music repair department in January of 2011. When he isn’t adjusting flutes or overhauling sousaphones, Walker enjoys fishing and spending time with his wife and seven children (Yes, seven kids!).


Ryan Boone

Repair Technician | Broken Arrow



Chase Cavalier

Repair Technician | Springdale



Colin Davidson

Repair Technician | Liberty



Mike Hulsey

Repair Technician | Springfield



Brad Hurt

Repair Technician | Oklahoma City


Upon receiving his Music Education degree in 1996 from the University of Northern Iowa, Brad went on to Red Wing Technical College to obtain a certificate in Band Instrument Repair. He then worked in the Chicago area for the next 17 years, learning from some of the best in their field. Brad, his wife, and son moved to Oklahoma City in 2014 when he had the opportunity of joining Palen Music when opening their newest location.


Jessica Losey

Repair Technician | St. Louis


Jessica Losey joined the Palen Music Center Company in June of 2014. She received an Associates of Applied Science in Band Instrument Repair from Western Iowa Technical Community College in May of 2014. Jessica juggles between repairing brass, woodwinds, and double reeds. In her free time, she enjoys nature hikes, sketching, and rocking out to 90's alternative rock.


Kay Losey

Repair Technician | Columbia


Kay Losey graduated from Western Iowa Tech Community College of Sioux City, Iowa in May of 2014 with an Associates Degree of Applied Science in Band Instrument Repair. Kay joined Palen Music Center's Repair Team in June of 2014. She is a woodwind specialist with a concentration of double reeds, piccolo repair, and crack repair. Kay relocated to our Columbia location in May of 2016. While she's not working she enjoys traveling, painting, knitting, and being outdoors.


Peyton Palen

Electronic Repairs



Chris Phillips

Repair Technician | Springfield



Laura Sears

Repair Technician | Liberty



Dave Underwood

Guitar Tech


Dave’s career spans over 10 years of guitar repair, sales, and manufacturing. He began his career in guitar repair and maintenance in Raleigh, NC. While living in North Carolina he manufactured guitars for Zion, a builder of high-end boutique electric guitars and served as a full-time repair tech for two large retailers. Dave specializes in guitar and bass set-ups, electronic mods, pick-up installation, and fret work. He also has knowledge of vintage and used guitars as well as after-market hardware and upgrades.


Corey Young

Repair Technician | Springdale


In 2012 Corey graduated with a B.S in Mathematics from Henderson State University in Arkadelphia, Arkansas. After graduation he was a high school math teacher for two years before attending Western Iowa Tech Community College in Sioux City, Iowa to study band instrument repair where he was on the Deans List both semesters (4.0 GPA). Corey primarily plays French horn, but enjoys playing flute, bassoon, oboe, clarinet, and trumpet as well. Being very interested in both woodwind and brass instruments, he likes to be well rounded and enjoys being able to work on all of the different types of instruments that come to his bench. Outside of work he likes to spend his time traveling with friends and learning about interesting topics including but not limited to etymology(the study of the origin of words and the way in which their meanings have changed throughout history), mathematical theory, crafting, other languages(Spanish, Korean, and sign language), octopi, random facts or ANYTHING else that catches his attention.