Welcome to Our Repair Shop

We take our repair and maintenance service very seriously. We also understand the preparation and time that you devote into competitions, recitals, rehearsals, and shows. We are committed to provide the highest quality service on time, every time. Our repair staff has NAPBIRT (National Association of Professional Band Instrument Repair Technicians) training and we are eager to help you in any way.

We work on woodwind and brass instruments, string instruments, and some electronics. We do estimates, overhauls, factory reconditioning, dent work, slide work, repadding and more.

Service & Replacement Plans are available for electronic musical equipment that we sell. The warranty plans cover complete parts and labor coverage and power surge protection. All shipping costs are eliminated and we even provide you with a loaner instrument while we are servicing your equipment. The best part is that we provide you a quick, local response to your problem.

Take a Tour of Our Shop

Palen Music Center is proud to have a state-of-the-art Repair facility. Our Repair facility consists of 8 highly qualified repair technicians who have worked on every instrument imaginable.

Meet Our Team of Repair Experts

Walker Carter

Master Repair Technician

Walker began his career as an instrument repairman in 1997 while attending Texas Tech University in Lubbock, Texas. After receiving his Bachelor of Arts degree, he taught band in Texas for four years before returning to the instrument repair field full-time. In the summer of 2002, Walker and his wife, Michelle, began their own band instrument repair business in Abilene, Texas. At the end of 2010, they sold their business and moved to Missouri. Walker joined the Palen Music repair department in January of 2011. When he isn’t adjusting flutes or overhauling sousaphones, Walker enjoys fishing and spending time with his wife and seven children (Yes, seven kids!).

Ryan Boone

Repair Technician | Broken Arrow

Ryan began his career as a band instrument repair technician in 2001 after attending Missouri State University where he studied Anthropology and Religious Studies as well as participating in a many university bands. During a break in studies in 2001 he was hired to repair band instruments, quickly became obsessed with the field, and has been working full time repairing band ever since. Since then he gained a reputation in Springfield as a highly skilled repair technician and trumpet player, repairing for and playing with many professional musicians in Springfield, Branson, and the surrounding areas.

Ryan joined the Palen team in 2016 and moved to Broken Arrow soon afterward to manage the shop there. When he is not repairing instruments or performing, writing, and arranging music he enjoys almost any kind of outdoor activity; especially cycling, mountain biking, floating, hiking, and backpacking as well as spending time with his friends, family, and dogs.

Chase Cavalier

Repair Technician | Springdale

Chase was first introduced to the world of band instrument repair while working a summer job as a shop helper. He quickly realized he had a passion and aptitude for repair. Chase graduated from the University of Arkansas with a Bachelor’s Degree in Music (Performance-Trumpet) in 2002 and joined the repair profession full-time. After getting married in 2008, Chase and Kalyn moved to Fayetteville, Arkansas where they reside today. Chase has been serving the Northwest Arkansas area for more than 10 years and continues to find new ways to support musicians in their musical needs.

Colin Davidson

Repair Technician | Liberty

Colin grew up in Lawrence KS and graduated from the Western Iowa Tech Band Instrument Repair Program in 2016. This is his first job as a full time Repair technician and he is excited to be a part of the team in Liberty. Outside of work, Colin spends alot of time playing in various bands in and around the Kansas City area.

Corey Divine

Repair Technician | Springdale, AR

Mike Hulsey

Repair Technician | Springfield

Father of 2, married for 9 years and has worked for Palen Music Center for 14 years. You could say he's a "Jack of all trades". Mike Started with teaching lessons then anything from Rental displays to working in the shipping department. Mike has found his calling as a Band and Orchestra Repair Tech that works with Brass, Strings, and Percussion. On the side Mike works as a "Front of House Engineer" and has for 20 years with reputable local/national acts.

Brad Hurt

Repair Technician | Oklahoma City

Upon receiving his Music Education degree in 1996 from the University of Northern Iowa, Brad went on to Red Wing Technical College to obtain a certificate in Band Instrument Repair. He then worked in the Chicago area for the next 17 years, learning from some of the best in their field. Brad, his wife, and son moved to Oklahoma City in 2014 when he had the opportunity of joining Palen Music when opening their newest location.

Jessica Losey

Repair Technician | St. Louis

Jessica joined Palen Music Center in June 2014 after receiving her AAS in Band Instrument Repair from Western Iowa Technical Community College in Sioux City, IA. Trained out of the Springfield location, she now manages the St. Louis Repair Shop. Jessica enjoys restoring old instruments to their former glory and is an avid observer for new techniques to master.

Kay Losey

Repair Technician | Columbia

Kay Losey graduated from Western Iowa Tech Community College of Sioux City, Iowa in May of 2014 with an Associates Degree of Applied Science in Band Instrument Repair. Kay joined Palen Music Center's Repair Team in June of 2014. She is a woodwind specialist with a concentration of double reeds, piccolo repair, and crack repair. Kay relocated to our Columbia location in May of 2016. While she's not working she enjoys traveling, painting, knitting, and being outdoors.

Peyton Palen

Electronic Repairs

Chris Phillips

Repair Technician | Springfield

Chris Phillips began repairing instruments in 2008 as an apprentice for Palen Music Center. After a year, he decided to attend Renton Technical College’s band instrument repair program. He graduated top of his class with an above 4.0 gpa, and he was awarded the president’s award. He has worked as a woodwind specialist, and was the former Quality Control Brass Specialist for Jupiter Band Instruments. He is highly respected in the repair industry, and has been a resource for many technicians in this field. Chris started back at Palen in 2014 to manage the Liberty repair shop. He and family decided it was for the best come back to Springfield, and enjoy living back in the Ozarks. Chris and his wife, Andrea, are parents to four children. Chris’s hobbies include; drawing, woodworking, carving, flea marketing, and learning about anything.

Laura Sears

Repair Technician | Liberty

Laura came to work for Palen from the Seattle Wa metro area where she was born and raised. She graduated from the Renton Technical College Band Instrument Repair Program in 2009, after which she spent the next several years growing and learning her craft from various master technicians. Laura decided to move to Liberty Mo, to put down roots and raise her family. Outside of work, Laura spends as much time as possible with her husband and two kids.

Corey Young

Repair Technician | Springdale

In 2012 Corey graduated with a B.S in Mathematics from Henderson State University in Arkadelphia, Arkansas. After graduation he was a high school math teacher for two years before attending Western Iowa Tech Community College in Sioux City, Iowa to study band instrument repair where he was on the Deans List both semesters (4.0 GPA). Corey primarily plays French horn, but enjoys playing flute, bassoon, oboe, clarinet. Outside of work he likes to spend his time traveling with friends around Missouri and Arkansas, learning about interesting topics including etymology, mathematical theory, crafting, other languages(Spanish, Korean, and sign language), octopi, or anything else that catches his attention.